About Us

Contact Us
1661 York Ave
New York, NY 10128

About CitiFloral Inc.

Unveiling CitiFloral's new look: We endured two years of building construction, but this year we have something to show for it. We're proud to show you our brand new storefront--our new window on the world after 27 years at our one and only location. A vestige of treasured memories, with the renewed vigor of renewal that helps us look forward to a brighter future. We invite you to visit us day or night to see what we're up to at CitiFloral. If you come by on weekday mornings, you can partake in the complimentary flowers we distribute right in front of our window for visitors to take.

CitiFloral Inc. offers exquisite flowers and gift baskets through "A Little Shop of Flowers" and "A Tisket A Tasket, Fruit & Gourmet Baskets." We guarantee quality, elegance, value and service.

Founded in 1986 on the Upper East Side of Manhattan, we are one of New York City's finest florists. We are a leading member of Teleflora, Extra Touch Florists Association and Society of American Florists.

From our central location, we accommodate a wide variety of businesses and individuals throughout Manhattan who have become our loyal customers. With our exceptional selection of flowers, plants and gourmet delights from around the world, we specialize in a broad range of design styles and products appropriate for a panoply of tastes and occasions.

There is "no delivery fee or service fee" on any internet catalog item anywhere in New York, the U.S. or Canada! (For limitations on free delivery, see "Delivery Policy" below.)

CitiFloral Inc.

1661 York Ave

New York, NY 10128


Store Hours:*

*Monday - Friday 7:00 am - 6:00 pm

Saturday 8:00 am - 4:00 pm

We are open longer hours during holiday periods. Sunday hours vary seasonally.

We accept orders 24 hours, 7 days via phone, fax or online.

We are open during extended hours prior to all major floral holidays. To assure on-time delivery during busy holiday seasons, we request that you place your order at least one day prior to delivery date. If you require a delivery on a Sunday or holiday, you may select the "Rush, special or Feb. 14 delivery" option when you place your order.

Payment Options

We accept the following payment methods:
Visa
MasterCard
Discover/NOVUS
Diners Club
JCB
American Express

Areas Served

We offer expert delivery service to all of Manhattan and throughout the New York City metro area 7 days a week. We also provide fast, knowledgeable same-day delivery service throughout the U.S. and the world. *To place an order outside the U.S. and Canada, please phone us.

We deliver to the following zip codes in New York City, NY: 10001 10002 10003 10004 10005 10006 10007 10008 10009 10010 10011 10012 10013 10014 10016 10017 10018 10019 10020 10021 10022 10023 10024 10025 10026 10027 10028 10029 10030 10031 10032 10033 10035 10036 10037 10065 10069 10075 10128 10162 10280 10281 10282 10162

We serve the following hospitals and medical centers in New York City, NY:

Babies Hospital Bellevue Hospital Center Beth Israel Medical Center Columbia-Presbyterian Hospital Harlem Hospital Center Langone Medical Center Lenox Hill Hospital Memorial Hospital Memorial Sloan-Kettering Cancer Center Metropolitan Hospital Center Morgan Stanley Children's Hospital Mount Sinai Medical Center Mt. Sinai Hospital New York - Cornell Hospital New York Presbyterian Hospital NYU Medical Center NYU Downtown Hospital Roosevelt Hospital Roosevelt Medical Center Rusk Institute Sloan-Kettering Hospital St. Luke's Hospital Weill Cornell Hospital Hospital for Joint Diseases (affiliated with NYU Medical Center Hospital for Special Surgery (affiliated with NY Presbyterian Hospital) Manhattan Eye, Ear & Throat Hospital (affiliated with Lenox Hill Hospital) New York Eye & Ear Infirmary (affiliated with Beth Israel Medical Center)

Our shop serves the following chapels, funeral homes and memorials in New York City, NY:

The Abbey Funeral Directors Amsterdam Memorial Chapel Andrett Funeral Home Benta's Funeral Home Boe Fook Funeral Service Buckley Funeral Home Chas. Peter Nagel Inc. Funeral Home Chinese Cheung Sang Funeral Corp. Chinese Wai Lai LLC First Avenue Funeral Service Florence E. Browne Funeral Home Frank E. Campbell The Funeral Chapel The Gannon Funeral Home George H. Weldon Funeral Home Greenwich Village Funeral Home Guidetti Funeral Home Inc. Hart-Davis Funeral Home Horne-Dannecker-O’Connor Funeral Home James L. Perkins Memorial Chapel Inc. John H. Joyce Inc. John J. Barrett & Son John Krtil Funeral Home Johnstone Funeral Chapels Kennedy Funeral Home Lance Funeral Home Inc. Marcus Jackson Funeral Home Inc. Marion A. Daniels & Sons Funeral Home McGonnell Funeral Home New York Mortuary Service Inc N G Fook Funerals Inc. Perazzo Funeral Home Peter Jarema Funeral Home Inc. Plaza Jewish Community Chapel Provenzano Lanza Funeral Home Inc. Redden’s Funeral Home Inc R.G. Ortiz Funeral Home Rivera Funeral Home Riverdale Funeral Home Inc. Riverside Memorial Chapel Trumbo's Funeral Chapel Unity Funeral Chapels Vanella’s Funeral Chapel Inc. Wah Wing Sang Funeral Corp Walter B. Cooke Funeral Home Yorkville Funeral Service Inc

Specialty Services

We specialize in the following products and services:

*Elegant, contemporary, traditional and high-style floral arrangements

*Finest quality roses in a variety of colors

*Exotic orchid plants, cut orchids and tropical flowers

*Wide variety of fresh, top quality cut flowers from around the world

*Delectable fruit and gourmet baskets and fine chocolates

*Green and blooming plants and dish gardens

*Extensive selection of stuffed animals

*Mylar balloons and greeting cards

*Designs for all occasions, including celebrations, get well, sympathy, parties and weddings

Contact Information

You may contact us at any time for any reason at:

Phone: (800)248-4692 or (212)410-0303

Fax: (212)410-2424

E-mail: citifloral@att.net

Delivery Policy

We expect the Valentine's season to be very busy this year. As a result, we encourage our customers to place Valentine's Day orders early to avoid disappointment. There will also be a $15 holiday delivery charge for all deliveries on February 12th and 13th. A fee of $30 will be charged on Sunday, February 14th. CitiFloral delivers same-day delivery 7 days a week throughout New York, the US and Canada. Sunday delivery service is available in certain cities at an extra charge. We offer free Regular Delivery and Rush Delivery and Sunday and Holiday Delivery at a cost of $15 each. See the charts below to determine the estimated earliest time for each type of delivery service. Free Regular Delivery Chart Day of Order Time of Order Estimated Delivery Time Monday through Friday Before 12:00 pm Afternoon 12:00 pm to 2:00 pm Evening 2:00 pm to 6:00 pm Evening After 6:00 pm Next Day Saturday Before 12:00 pm Afternoon After 12:00 pm Sunday Sunday Anytime Next Day Rush Delivery Chart Day of Order Time of Order Estimated Delivery Time Monday through Friday Before 10:00 am By 4:00 pm 10:00 am to 5:00 pm Evening After 5:00 pm Next Morning Saturday Before 12:00 pm Afternoon After 12:00 pm Next Day Sunday Before 9:00 am Afternoon After 9:00 am Next Morning Sunday & Holiday Delivery: $15 for all orders (plus any applicable Rush Delivery charges) There are no other additional fees other than 8.875% sales tax. Orders may be placed on this site for deliveries anywhere in the US and Canada. Orders may be placed on our citifloral.com site for deliveries to other countries. CitiFloral's philosophy is to offer a fair price with excellent quality and service. To achieve transparency, we do not have hidden charges--what you see is what you get. For certain more costly deliveries, we charge a standard delivery charge. The customer chooses the level of service and knows what the cost will be. We have always been open 7 days a week. We make Sunday flower deliveries, but this service is limited. We are always there for you since the advent of the internet. When you need us, you will find us ready to serve you in the manner you deserve.

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.